“The IEP work has helped us maximize our investments in other training we’ve done in the organization. It’s proven to be the missing ingredient to the other training initiatives we’ve rolled out. Before IEP we had people doing the training they received; they’d learn it, go back to work, “do it,” but not fully embody or own it. After IEP we had people being the work, showing up better, and being more intentional about their impact and the way they practiced new leadership behaviors and skills. There has been a new level of accountability for people owning their part in the environment we’re creating together. I was not sure how well ideas like intentions, energy, and presence would do in our organization, however, this work has been the “intangible thing” that’s making our people and our culture better. You can feel the difference.”